Task 4 mark scheme

Task 4 This task requires students to submit two pieces of assessment evidence. Whilst they are linked in terms of the task scenario, they should be marked independently of each other using the marking grids and indicative content detailed below. Note: tasks 2, 3 and 4 assess English skills holistically. The AO4 English skills Mark Scheme is detailed after task 4, though it may be useful to refer to the Mark Scheme whilst assessing the tasks to support an appropriate, holistic judgement. Sample satisfaction survey Band Mark Descriptor 3 5 to 6 The student provides a response to the task that: • demonstrates an excellent understanding of testing methods, in relation to the scenario of the brief, that could measure the effectiveness of the solution in a comprehensive and highly detailed way 2 3 to 4 The student provides a response to the task that: • demonstrates a reasonable understanding of testing methods, in relation to the scenario of the brief, that could measure the effectiveness of the solution that has some detail, though this may be underdeveloped 1 1 to 2 The student provides a response to the task that: • demonstrates a limited understanding of testing methods, in relation to the scenario of the brief, that could measure the effectiveness of the solution in a minimal and superficial way 0 No creditworthy material Indicative content The required testing method for this task focuses on audience testing in the form of a sample satisfaction survey. Credit should be given for the ability of the questions to determine whether the functionality fulfils the desired outcomes, as well as user satisfaction with the network. Students may include a range of qualita�ve and quantitative questions with different areas of focus, such as: • questions to measure user satisfaction: o how satisfied are you with the network setup, on a scale from 1 to 10 (with 1 being the worst and 10 being the best)? o how would you rate the ease of use when accessing resources, on a scale from 1 to 10 (with 1 being the most difficult and 10 being the easiest)? o are you able to access the files and folders you need with the updated system? Past Paper T Level Technical Qualification in Digital Support Services (603/6901/2), ESP Core skills, Cyber Security Mark Scheme v1.0 summer 2025 Page 20 of 24 o are you able to access resources from home and in the office network? o do you feel confident that previously identified security issues have now been resolved, on a scale from 1 to 10 (with 1 being the worst and 10 being the best)? • questions to measure system performance: o how would you rate the usability of your network infrastructure, on a scale from 1 to 10 (with 1 being the worst and 10 being the best)? o are you able to connect to all resources you require? o how would you rate the compatibility of your software, on a scale from 1 to 10 (with 1 being the worst and 10 being the best)? • questions to understand the user: o what is your job role? o how would you rate your technical ability, on a scale from 1 to 10 (with 1 being the worst and 10 being the best)? Note: the above is not an exhaustive list; credit should be given for other questions as appropriate.