task 1 firewall stuff


i nmeed to look at each one in the table inbound and outbound the services the protocol source address destination address port all that then i look at the issue the devices iots ciobnnnecting to and what is caying the issue. also rmeeber to look at all control documenrts and where specific the issue i have found i should mention what document i have found this issue meet all of the requirements in the table.

 If there’s an issue with the firewall, here’s a structured process you should follow — this works both for troubleshooting and for exam-level responses like your Task 1:


๐Ÿ”ง What You Should Usually Do if There Is a Firewall Issue

✅ Step 1: Identify the Symptom

  • Users report: “Can’t connect to a shared folder,” “Website not loading,” “Remote access fails,” etc.

  • Check what resource or service is being blocked or not working.

Ask:

  • What IP is the user on?

  • What service or port are they trying to use?


✅ Step 2: Check the Firewall Rules

  • Log into the firewall/router interface

  • Look at:

    • Source IP range (who's making the request)

    • Destination IP or service

    • Ports (e.g. 80 = HTTP, 445 = SMB)

    • Direction (inbound/outbound)

Compare this to the user's setup.
๐Ÿ‘‰ Are they being unintentionally blocked? Is the service even allowed?


✅ Step 3: Review the Policy Logic

  • Most firewalls follow a top-down rule order

  • If there's a “deny all” rule above an “allow” rule, the allow will never be applied

  • Check if traffic is being blocked too broadly (e.g., whole ranges instead of just bad actors)


✅ Step 4: Log and Test

  • Use tools like:

    • ping or tracert (to check connectivity)

    • telnet or nc (to test port access)

    • Wireshark (to see blocked packets)

  • Enable firewall logging to capture rejected traffic and confirm your suspicions


✅ Step 5: Apply a Safe Fix

  • Adjust rules:

    • Allow the right IP range or MAC addresses

    • Open only necessary ports

    • Limit access to required users/services only

  • Never create a rule that says “Allow All” unless it’s temporary and being monitored


✅ Step 6: Retest and Document

  • Check if the issue is resolved

  • Log your change

  • Update any documentation or diagrams

  • If possible, schedule a follow-up audit


๐Ÿ” Common Fix Examples

Problem Action
File sharing blocked internally Allow SMB (ports 139/445) for local IPs
Users can’t access internet Check outbound HTTP/HTTPS rules
VPN not working Ensure port 1194 or 443 is open for VPN
Remote desktop blocked Allow RDP (port 3389) only for specific IPs

๐Ÿง  Pro Tip (Good Exam Practice):

When writing answers for coursework like your Task 1:

  • Always mention: check the firewall rules, compare to IP ranges, adjust as needed, and test with logging or packet tools

  • Clearly show cause ➜ fix ➜ confirmation of success


Would you like me to add this troubleshooting guide as an appendix or sidebar in your Task 1 document?

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